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TERMS AND CONDITIONS

Shop policies for ANKAEL

Last updated on Aug 18, 2021

 

Returns & exchanges 

I gladly accept returns and exchanges

Contact me within 7 days of delivery

Ship items back within: 14 days of delivery

 

I don't accept cancellations

But please contact me if you have any problems with your order.

 

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Perishable products (like food or flowers)

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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